A: At Coven Of Witches, we strive to ensure every customer is satisfied with their purchase. We offer a 30-day return policy for any product you are unhappy with or if you receive a damaged item. If you wish to return a product, please contact our customer service team within 30 days of receiving your order to initiate the process. We will guide you through the steps for returning your item and ensure you receive either a replacement or a refund, depending on your preference. Kindly make sure the product is in its original condition and packaging when returning it. Thank you for choosing Coven Of Witches for your mystical needs!

We accept all major credit and debit cards, Paypal.

We currently ship to the UK including GUERNSEY/JERSEY, USA, CANADA, IRELAND, FRANCE, ITALY, SPAIN, NETHERLANDS, AUSTRALIA

Yes, we have a standard 30 days return policy and we are happy to resolve any issues you may have with your order. See our shipping and returns policy for more information.

No, the team in the shop don't have access to the website emails so please ring the shop directly on 01425 402449.

Rudi is usually at the shop Monday - Saturday, 11am - 3pm.